Privacy Policy – Pepticore Aminos

Last updated: May 23, 2026 — Contact: [email protected] — contact form

1. Who we are

This Privacy Policy explains how Pepticore Aminos collects, uses, stores, and protects personal information when you visit our website, contact us, create an account, or place an order.

For privacy-related inquiries, you can contact us at [email protected] or through the contact form.

2. Scope of this Policy

This Privacy Policy applies to users and customers of the Pepticore Aminos United States website. It describes the categories of personal information we collect, the purposes for which we use it, the third parties that may process it on our behalf, and the choices available to you.

3. Personal information we collect

Contact information: name, email address, phone number, and any institution or organization information you provide.
Shipping and billing information: shipping address, billing address, ZIP code, city, state, country, and related order details.
Order information: products ordered, order value, order status, shipping status, and customer service history.
Payment-related information: transaction status, payment reference, fraud-prevention signals, and limited payment confirmation details. Full payment card data is handled by third-party payment providers.
Message content: information you send through contact forms, email, customer support requests, or other communications.
Technical and usage information: IP address, browser type, device identifiers, security logs, cookies, analytics data, and similar technologies.

4. How we use personal information

To process and fulfill orders, including checkout, payment confirmation, shipping, tracking, and post-sale support.
To respond to inquiries submitted by email, contact form, or customer support channels.
To provide service communications, including order updates, shipping notifications, policy updates, and account-related messages.
To maintain website security, prevent fraud, detect abuse, protect transactions, and enforce our Terms of Service.
To improve website functionality, user experience, checkout performance, and customer support operations.
To send promotional communications, where permitted and where you have not opted out.
To protect our legal rights, manage disputes, respond to chargebacks, enforce policies, and comply with applicable legal obligations.

5. Cookies and similar technologies

We may use cookies, pixels, tags, local storage, analytics tools, advertising tools, and similar technologies to operate the website, support checkout, improve performance, prevent fraud, measure traffic, and support advertising where enabled.

For more information, please see our Cookie Policy.

6. Third-party service providers

We may share personal information with trusted third-party service providers that help us operate the website and fulfill orders, including:

Hosting, website, and IT security providers;
Payment processors and fraud-prevention providers;
Shipping carriers and logistics providers;
Email, CRM, and customer support platforms;
Analytics and advertising platforms, where enabled;
Professional advisors, compliance providers, or authorities, where necessary to protect rights or comply with applicable law.

These providers may process personal information only as needed to provide their services or as otherwise permitted by applicable law.

7. Payment information

Payment information is processed primarily by third-party payment providers. Pepticore Aminos does not store full credit card numbers or full payment card credentials on its website systems. We may receive limited transaction information such as payment status, transaction reference, fraud-prevention result, and confirmation of successful or failed payment.

8. Shipping and order fulfillment

To fulfill your order, we may share your name, shipping address, contact details, order reference, and shipment information with carriers, logistics partners, and fulfillment providers. This information is used to prepare, dispatch, track, and resolve issues related to your shipment.

9. Marketing communications

We may send promotional emails, product updates, or offers where permitted by law. You can opt out of marketing emails at any time by using the unsubscribe link in the email or by contacting us at [email protected].

Even if you opt out of marketing communications, we may still send transactional or service-related messages, including order confirmations, shipping updates, security notices, and policy communications.

10. Data retention

Contact and support requests: retained as needed to respond, provide support, and maintain business records.
Order and transaction records: retained as needed for order management, accounting, tax, fraud prevention, dispute handling, and legal compliance.
Marketing information: retained until you unsubscribe, opt out, or request deletion where applicable.
Technical and security logs: retained as needed for website security, fraud prevention, maintenance, diagnostics, and legal protection.

11. Security

We use reasonable technical, administrative, and organizational measures designed to protect personal information, including HTTPS encryption, access controls, security monitoring, fraud-prevention measures, and restricted access to customer data.

No website, transmission method, or electronic storage system can be guaranteed to be completely secure. You are responsible for keeping your account credentials confidential.

12. U.S. privacy rights

Depending on your state of residence, you may have certain privacy rights regarding your personal information. These may include the right to request access, correction, deletion, portability, restriction, or information about how your personal information is used. You may also have the right to opt out of certain types of targeted advertising, data sharing, or sale of personal information, where applicable.

To submit a privacy request, contact us at [email protected] or through the contact form. We may need to verify your identity before processing your request.

13. California privacy notice

If you are a California resident, you may have additional rights under California privacy laws, including the right to know what personal information we collect, use, disclose, share, or sell; the right to request deletion or correction; and the right to opt out of certain sharing or sale of personal information, where applicable.

Pepticore Aminos does not knowingly sell personal information in the traditional sense. However, some analytics or advertising technologies may be considered “sharing” or “sale” under certain privacy laws. You can manage cookie and advertising preferences through the cookie banner, browser settings, or by contacting us.

14. Children and minors

Our website and products are not intended for minors. You must be at least 18 years old to place an order. We do not knowingly collect personal information from children or individuals under 18. If we become aware that such information has been collected, we may delete it.

15. Legal compliance and protection of rights

We may use or disclose personal information where necessary to comply with applicable law, respond to lawful requests, protect our rights, investigate fraud or abuse, enforce our Terms of Service, manage chargebacks or disputes, and protect the security of our website, customers, and business.

16. External links

Our website may contain links to third-party websites or services. Pepticore Aminos is not responsible for the privacy practices, content, or policies of third-party websites. We recommend reviewing the privacy policies of any third-party services you access.

17. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, website configuration, service providers, legal requirements, or business operations. Updates will be posted on this page with a revised “Last updated” date.

18. Contact

For privacy questions, requests, or concerns, contact us at [email protected] or through the contact form.

This Privacy Policy is intended for users and customers of the Pepticore Aminos United States website.